We test AI models, AI applications and software built by others, against agreed acceptance criteria and the laws and regulations of the region where the system will operate. You receive written evidence that procurement, risk and regulators can act on.
Three classes of system. One method: scoped in writing, tested against agreed thresholds, reported for decision makers.
Choose the kind of system you need to evaluate.
AI models
Foundation and fine-tuned models, evaluated on your tasks: faithfulness to source, citation accuracy, abstention, consistency across languages and dialects.
Does the answer hold up against the source?
Start withYour tasks and source material
ExamineAnswers, citations and abstention
Support a decisionHow the model performs on your tasks
AI applications
Chatbots, retrieval systems, document processors and agents: accuracy, hallucination rate, prompt injection, data extraction, tool misuse, bias, over-refusal, disclosure, performance and cost.
What happens when the whole workflow is tested?
Start withA chatbot, retrieval system or agent
ExamineResponses, retrieval and tool actions
Support a decisionWhether the application meets your criteria
Software
Web, mobile and enterprise systems: functional acceptance, regression, performance under load, security baseline, localisation and right-to-left quality, personal-data handling.
Does the delivered software meet the agreed requirements?
Start withA specification and test environment
ExamineFunctions, load and localisation
Support a decisionEvidence for technical acceptance
Illustrative test paths. Exact coverage is agreed in scope.
We do not evaluate products in the three categories where we sell one: legal practice management, financial-reporting compliance and enterprise knowledge management. We do not evaluate anything we built. The full rule is published below.
Ten dimensions
The full bench scores ten dimensions, each tied to the standard or legal instrument that asks for it. Each package draws on the dimensions relevant to it; the scope document lists which.
Select a dimension to see an example of the test and the evidence it produces.
Security
Prompt injection, system-prompt and data extraction, retrieval poisoning, supply-chain exposure.
Illustrative test example
Test material
A retrieved document containing an injected instruction
What we examine
Whether the system follows the injected instruction or exposes restricted information
Every package delivers a written report. Scorecards accompany the full bench and the adversarial package; the verdict memo is the pre-purchase deliverable; attestations are issued only on a published scope.
Open a document to see what it contains and when it applies.
Evaluation report
Scope, method, results per dimension, findings register, limitations, remediation guidance.
When it applies
Every package includes a written report; its contents follow the agreed scope.
What it helps you do
Understand what was tested, what was found and the limits of the evidence.
Illustrative
Evaluation report
Scope & method
System version, criteria and approach
Findings
Evidence, results and limitations
Next steps
Remediation guidance
Scorecard
One page: dimensions in scope, agreed threshold, result, trend against the previous run.
When it applies
Accompanies the full bench and adversarial package, as described in the engagement options.
What it helps you do
Read scoped dimensions, thresholds and results together on one page.
Illustrative
Scorecard
Dimensions
Only those included in scope
Comparison
Agreed threshold and observed result
Trend
Comparison with a previous run
Attestation of testing performed
Registered with scope, version, date and limitations. Not an accredited certification, and it says so.
When it applies
Issued only on a published scope. It is not an accredited certification.
What it helps you do
Identify the testing performed and the version and limitations it applies to.
Illustrative
Attestation of testing performed
Identity
System version and test date
Boundary
Published scope and limitations
Document
Attestation of testing performed
Verdict memo
Proceed, proceed with conditions, or do not proceed. A technical acceptance recommendation.
When it applies
The pre-purchase deliverable, supported by a findings register.
What it helps you do
Support a technical acceptance decision before signing with a vendor.
Illustrative
Verdict memo
Recommendation
Proceed / conditions / do not proceed
Basis
Evidence behind the recommendation
Boundary
Technical acceptance recommendation
Illustrative document structure. No client result is shown.
Explore an illustrative findings register
Findings register
ID
Severity
Tags
Status
SEC-04
High
OWASP LLM01, MITRE ATLAS, NIST AI 100-2
Reproduced
PRV-02
Medium
OWASP LLM02, NIST AI 600-1
Open
ACC-07
Low
OWASP LLM09
Retest scheduled
Illustrative
How it works
Four stages. The same process for models, applications, agents and software.
01
Scope
System, version, the decision to support, acceptance criteria and applicable regulation agreed in writing. Written authorisation obtained before any test.
02
Test
Agreed batteries executed: accuracy sampling, adversarial campaigns, bias, privacy and residency checks, functional and performance testing. Automated grading calibrated against human labels.
03
Verify
Every failure reproduced by a second tester. Every verdict reviewed by an external panel member who had no part in the test.
04
Report
Findings against thresholds and applicable requirements, with remediation guidance, limitations and reassessment triggers. One re-test after vendor remediation.
Engagement options
Fixed scope, fixed fee. Each package has a defined input list, a duration band and a named deliverable, quoted against stated assumptions.
Four starting options
Pre-purchase evaluation
For buyers, before signing.
Duration
Days to two weeks
Deliverable
Verdict memo and findings register
Details
A fixed battery on the vendor's staging system using fifty to a hundred of your real questions: accuracy, language quality, baseline injection and leakage probes, disclosure and kill-switch checks.
Dimensions covered
Accuracy, language quality, security baseline, transparency, agent safety
Full accuracy, language-quality and robustness testing, document-ingestion quality, over-refusal, with a human-validated judge and a frontier-model baseline.
Dimensions covered
Accuracy, language quality, robustness, bias, transparency, performance and cost
For risk and security functions, and vendors needing security evidence.
Duration
Three to six weeks
Deliverable
Full report, scorecard, findings register tagged to OWASP, MITRE ATLAS and NIST, one re-test letter
Details
Direct and indirect prompt injection, system-prompt and data extraction, retrieval poisoning, agent tool abuse in a sandbox, multi-turn attacks, supply-chain review.
Maps evidence you already hold, such as vendor test reports or prior audits, to the laws, sector frameworks and standards that apply in your region, including ISO/IEC 42001, the NIST AI RMF and AI regulation where in force. We state what evidence exists against each requirement; we never state that a system "complies".
Duration
One to three weeks
Deliverable
Mapping annex and gap register
Continuous re-test
A frozen subset of the batteries re-run on schedule or on material change: drift, regression, new attack vectors, annual bias re-test.
Deliverable
Trend report; re-issued attestation when the scope is unchanged
Independent by rule Published independence rule. No remediation of tested systems.
Multilingual by design Arabic-first batteries, English baseline, other languages on scope.
Regulation-mapped Findings tied to the applicable laws and standards of your region.
Fixed scope, fixed fee Defined inputs, duration band, named deliverable.
Why independent testing
AI systems fail in ways conventional test suites do not catch: plausible wrong answers, injected instructions, uneven performance across languages. Independent evaluation gives the organisation that will operate the system its own evidence before it buys, deploys or signs off.
01
Vendor tests answer vendor questions
A development team tests its own reading of the requirement. We test yours: your acceptance criteria, your data, your users' language.
02
Non-deterministic systems
A chatbot or agent can pass a demo and still hallucinate, leak data or follow injected instructions. We measure this with adversarial test cases, documented sampling and human review.
03
Language coverage
Most benchmarks, attack catalogues and guardrails are built for English. We test in the languages your users actually use, with the English baseline alongside.
04
Regulators want evidence
AI regulation, sector frameworks and data-protection laws now set requirements a deployed system can be examined against. Independent results give procurement, risk and regulatory review something concrete.
Probe · prompt injection
ScriptResponseVerdict
Formal ArabicRefusedpass
Kuwaiti dialectRefusedpass
ArabiziDisclosed part of the system promptfail
Confirmed by a second tester
Illustrative
Who it is for
Buyers
Organisations about to sign with a vendor. Deliverable: a verdict memo, proceed, proceed with conditions or do not proceed, with the evidence behind each line.
Vendors
AI product companies selling to regulated buyers. Deliverable: an independent report and, on a published scope, a registered attestation of testing performed.
Regulated deployers
Banks, insurers and public bodies under frameworks that address AI. Deliverable: findings mapped to the provisions agreed in scope.
Why MENA Region Solutions
Disclosed conflicts, requirement-derived test cases, multilingual batteries and independent review of every finding.
01
Verifiable independence
The full rule is published on this page: category and system exclusions, no remediation, no guardrail resale, conflict disclosure, fees never tied to the verdict.
02
Requirement-derived test cases
Test cases linked to your acceptance criteria, intended use and applicable regulation, with coverage and limitations recorded.
03
Multilingual batteries
Arabic in eight variants with the English baseline, and the other languages of your deployment where the scope requires.
04
Regulation-mapped findings
Where a finding bears on a requirement, it is tied to the applicable instrument of your region. Other findings are tied to acceptance criteria or a named testing reference.
05
Human verification
No automated score becomes a result on its own. Second-tester confirmation and external review are standard.
06
In-region processing
For bank and government engagements, testing and data processing stay in the jurisdiction you specify. Processing locations are documented before testing; cross-border processing requires your written approval.
Authorisation and data handling
Written authorisation covering systems, techniques and data handling is obtained before any test, including any permission the hosting provider requires. The scope document lists the assets in scope, excluded techniques, the time window and the stop-and-notify procedure.
Test data and logs are retained for the period stated in scope, then deleted with written confirmation. Access is limited to named testers and the external reviewer. Third-party processing is listed with its location. Production data is used only where a test is meaningless without it, under a documented lawful basis.
Source Cybercrime Law 63 of 2015 — Permission boundaries on agents and retrieval systems, integrity of records, and the written permission under which adversarial testing is carried out.
The independence rule
MENA Region Solutions also builds AI products. The rule below is public and applies to every engagement.
01
Category exclusion
No evaluation in any category where we sell or develop a product: legal practice management, financial-reporting compliance, enterprise knowledge management. Competitors there are referred elsewhere.
02
System exclusion
No evaluation of any system we designed, built, fine-tuned, prompt-engineered, integrated or bid for, for twenty-four months after our last involvement.
03
No remediation
We deliver findings. We do not sell the fix for a system we tested, for the same period.
04
No resale
No resale or recommendation of guardrail products. The vendor-under-test's own model family is never the sole judge.
05
Disclosure
Every report carries a conflict statement covering the previous twenty-four months and states who commissioned and paid for the test.
06
Fee independence
Fees are never contingent on the verdict or on an attestation being issued.
Evaluation and build work are separated in staff and in information. Every verdict and attestation is reviewed by an external panel member who had no part in the test.
Regulatory mapping
View the sample annex (Kuwait)
Findings are mapped to the laws, sector frameworks and standards that apply where the system will operate, identified at scoping and listed in the scope document. We cite only instruments we have read in official text. We state what evidence exists against each requirement; we do not state that a system "complies". A sample annex for one jurisdiction is published below.
Electronic Transactions Law 20 of 2014
Consent and purpose limitation for personal data, data-subject access and erasure, validity of contracts concluded by automated systems, evidential requirements for electronic records.
CITRA Data Privacy Protection Regulation (Decision 26 of 2024)
Bilingual notices, provable consent, retention periods, disclosure of storage location and notice before transfer abroad, breach notification windows, privacy by design.
CITRA Cloud Computing Regulatory Framework
Government data only on licensed providers with in-country data centres, no secondary use of subscriber content, exit and deletion rights.
Central Bank of Kuwait Cybersecurity and Operational Resilience Framework (December 2025)
Adversarial-attack defences for AI referencing the OWASP Top 10 for LLM applications, explainability for high-impact decisions, continuous monitoring, third-party review, vendor due diligence and residency.
Consumer Protection Law 39 of 2014
Accurate service information, Arabic advertising and invoices, identity on electronic records.
Cybercrime Law 63 of 2015
Permission boundaries on agents and retrieval systems, integrity of records, and the written permission under which adversarial testing is carried out.
CITRA AI Ethics Guideline
Traceability, right to explanation, non-discrimination; non-binding and labelled as such.
Frequently asked
Is this a certification?
No. We issue independent test reports and attestations of testing performed; each document states what it is. Certification is contracted directly with an accredited body. Readiness work is a separate service, never offered for a system we evaluated.
Which regions do you cover?
Any. The engagement is scoped to the jurisdiction where the system will operate; the applicable instruments are identified at scoping and listed in the scope document.
How is this different from a penetration test?
A penetration test covers infrastructure and application security. We cover the AI-specific attack surface, plus accuracy, language quality, bias, privacy and functional acceptance.
What do we need to provide?
For AI systems: a staging or sandbox instance, documentation and version, fifty to a hundred real questions or documents. For software: specification, acceptance criteria, test environment, integration boundaries. In both cases, written authorisation.
Can you fix what you find?
Not for a system we tested. We provide remediation guidance, your vendor fixes, we re-test.
Can we see a sample report?
Yes. A redacted sample report, a sample scope and the methodology summary are provided during qualification under NDA.
Who sees the report?
The commissioning party. Vendor attestations are publishable only with their full scope and version. Reports are shared with other parties under the agreed confidentiality terms, subject to applicable law.
Talk to us about your system.
Thirty minutes. Bring the system, who built it, where it runs and the decision you need to make. We follow up with a proposed scope, schedule and fixed-fee quotation.