Independent AI testing and evaluation.

We test AI models, AI applications and software built by others, against agreed acceptance criteria and the laws and regulations of the region where the system will operate. You receive written evidence that procurement, risk and regulators can act on.

From a system to a decision.

Agreed scope

Your system, criteria and intended use

Tests & review

Recorded evidence and human verification

Written evidence

Findings, limitations and next steps

The evaluation process, illustrated.

What we test

Three classes of system. One method: scoped in writing, tested against agreed thresholds, reported for decision makers.

Choose the kind of system you need to evaluate.

AI models

Foundation and fine-tuned models, evaluated on your tasks: faithfulness to source, citation accuracy, abstention, consistency across languages and dialects.

Does the answer hold up against the source?

  1. Start withYour tasks and source material
  2. ExamineAnswers, citations and abstention
  3. Support a decisionHow the model performs on your tasks

AI applications

Chatbots, retrieval systems, document processors and agents: accuracy, hallucination rate, prompt injection, data extraction, tool misuse, bias, over-refusal, disclosure, performance and cost.

What happens when the whole workflow is tested?

  1. Start withA chatbot, retrieval system or agent
  2. ExamineResponses, retrieval and tool actions
  3. Support a decisionWhether the application meets your criteria

Software

Web, mobile and enterprise systems: functional acceptance, regression, performance under load, security baseline, localisation and right-to-left quality, personal-data handling.

Does the delivered software meet the agreed requirements?

  1. Start withA specification and test environment
  2. ExamineFunctions, load and localisation
  3. Support a decisionEvidence for technical acceptance

Illustrative test paths. Exact coverage is agreed in scope.

Read the independence rule →

We do not evaluate products in the three categories where we sell one: legal practice management, financial-reporting compliance and enterprise knowledge management. We do not evaluate anything we built. The full rule is published below.

Ten dimensions

The full bench scores ten dimensions, each tied to the standard or legal instrument that asks for it. Each package draws on the dimensions relevant to it; the scope document lists which.

Select a dimension to see an example of the test and the evidence it produces.

Security

Prompt injection, system-prompt and data extraction, retrieval poisoning, supply-chain exposure.

Illustrative test example

Test material
A retrieved document containing an injected instruction
What we examine
Whether the system follows the injected instruction or exposes restricted information
Evidence to record
The test prompt, response and reproduced finding

Covered by:

Robustness

Malformed, adversarial and out-of-distribution input, including dialect and script variation.

Illustrative test example

Test material
The same task with malformed input, dialect or script variation
What we examine
How the response changes when the input moves outside the expected pattern
Evidence to record
Input variants, observed behaviour and failure conditions

Covered by:

Accuracy and hallucination

Faithfulness to source, citation correctness, abstention when the answer is absent.

Illustrative test example

Test material
Questions with known sources, including questions the sources cannot answer
What we examine
Faithfulness, citation correctness and appropriate abstention
Evidence to record
Question, answer, source reference and human-reviewed grade

Covered by:

Language quality

Arabic variants and dialects, right-to-left rendering and other deployment languages, against the English baseline.

Illustrative test example

Test material
Equivalent tasks in deployment languages alongside an English baseline
What we examine
Language quality, dialect handling and right-to-left presentation
Evidence to record
Language-specific findings and comparison with the baseline

Covered by:

Bias

Differential outcomes across the characteristics relevant to the deployment.

Illustrative test example

Test material
Matched test cases varying characteristics relevant to the deployment
What we examine
Differences in outcomes across those cases
Evidence to record
The sampled groups, observed differences and limitations

Covered by:

Privacy and data residency

Personal-data handling, retention, storage location and cross-border transfer against the applicable law.

Illustrative test example

Test material
The agreed personal-data flow, retention settings and processing locations
What we examine
How handling, storage and transfer compare with the requirements in scope
Evidence to record
Documented data paths, observed controls and evidence gaps

Covered by:

Transparency

Disclosure to users; explainability of high-impact outputs.

Illustrative test example

Test material
User-facing disclosures and explanations of high-impact outputs
What we examine
What users are told and how outputs are explained
Evidence to record
Observed disclosures, example outputs and missing information

Covered by:

Governance evidence

Documentation, change control, monitoring, human oversight, vendor due diligence.

Illustrative test example

Test material
Documentation, change records and oversight procedures
What we examine
What evidence supports monitoring, human oversight and vendor review
Evidence to record
An evidence register with coverage and documented gaps

Covered by:

Agent safety

Tool permissions, action boundaries, kill-switch behaviour, multi-step failure, in a sandbox.

Illustrative test example

Test material
An agent attempting tool actions in an authorised sandbox
What we examine
Permissions, action boundaries, stopping behaviour and multi-step failures
Evidence to record
Action traces, boundary checks and reproduced failures

Covered by:

Performance and cost

Latency, throughput and token cost under realistic multilingual load.

Illustrative test example

Test material
Realistic multilingual tasks under the agreed load
What we examine
Latency, throughput and token cost for the tested workload
Evidence to record
Workload assumptions and measurements against agreed thresholds

Covered by:

Explore an illustrative scorecard
Evaluation scorecard
ResultAgreed threshold
  • Security
  • Robustness
  • Accuracy and hallucination
  • Language quality
  • Bias
  • Privacy and data residency
  • Transparency
  • Governance evidence
  • Agent safety
  • Performance and cost
Illustrative

What you receive

Every package delivers a written report. Scorecards accompany the full bench and the adversarial package; the verdict memo is the pre-purchase deliverable; attestations are issued only on a published scope.

Open a document to see what it contains and when it applies.

Evaluation report

Scope, method, results per dimension, findings register, limitations, remediation guidance.

When it applies
Every package includes a written report; its contents follow the agreed scope.
What it helps you do
Understand what was tested, what was found and the limits of the evidence.
Illustrative

Evaluation report

Scope & method
System version, criteria and approach
Findings
Evidence, results and limitations
Next steps
Remediation guidance

Scorecard

One page: dimensions in scope, agreed threshold, result, trend against the previous run.

When it applies
Accompanies the full bench and adversarial package, as described in the engagement options.
What it helps you do
Read scoped dimensions, thresholds and results together on one page.
Illustrative

Scorecard

Dimensions
Only those included in scope
Comparison
Agreed threshold and observed result
Trend
Comparison with a previous run

Attestation of testing performed

Registered with scope, version, date and limitations. Not an accredited certification, and it says so.

When it applies
Issued only on a published scope. It is not an accredited certification.
What it helps you do
Identify the testing performed and the version and limitations it applies to.
Illustrative

Attestation of testing performed

Identity
System version and test date
Boundary
Published scope and limitations
Document
Attestation of testing performed

Verdict memo

Proceed, proceed with conditions, or do not proceed. A technical acceptance recommendation.

When it applies
The pre-purchase deliverable, supported by a findings register.
What it helps you do
Support a technical acceptance decision before signing with a vendor.
Illustrative

Verdict memo

Recommendation
Proceed / conditions / do not proceed
Basis
Evidence behind the recommendation
Boundary
Technical acceptance recommendation

Illustrative document structure. No client result is shown.

Explore an illustrative findings register
Findings register
IDSeverityTagsStatus
SEC-04HighOWASP LLM01, MITRE ATLAS, NIST AI 100-2Reproduced
PRV-02MediumOWASP LLM02, NIST AI 600-1Open
ACC-07LowOWASP LLM09Retest scheduled
Illustrative

How it works

Four stages. The same process for models, applications, agents and software.

  1. Scope

    System, version, the decision to support, acceptance criteria and applicable regulation agreed in writing. Written authorisation obtained before any test.

  2. Test

    Agreed batteries executed: accuracy sampling, adversarial campaigns, bias, privacy and residency checks, functional and performance testing. Automated grading calibrated against human labels.

  3. Verify

    Every failure reproduced by a second tester. Every verdict reviewed by an external panel member who had no part in the test.

  4. Report

    Findings against thresholds and applicable requirements, with remediation guidance, limitations and reassessment triggers. One re-test after vendor remediation.

Engagement options

Fixed scope, fixed fee. Each package has a defined input list, a duration band and a named deliverable, quoted against stated assumptions.

Four starting options

Two add-ons

Overview

Engagement options How it works What you receive The independence rule

  • Independent by rule Published independence rule. No remediation of tested systems.
  • Multilingual by design Arabic-first batteries, English baseline, other languages on scope.
  • Regulation-mapped Findings tied to the applicable laws and standards of your region.
  • Fixed scope, fixed fee Defined inputs, duration band, named deliverable.

Why independent testing

AI systems fail in ways conventional test suites do not catch: plausible wrong answers, injected instructions, uneven performance across languages. Independent evaluation gives the organisation that will operate the system its own evidence before it buys, deploys or signs off.

  1. Vendor tests answer vendor questions

    A development team tests its own reading of the requirement. We test yours: your acceptance criteria, your data, your users' language.

  2. Non-deterministic systems

    A chatbot or agent can pass a demo and still hallucinate, leak data or follow injected instructions. We measure this with adversarial test cases, documented sampling and human review.

  3. Language coverage

    Most benchmarks, attack catalogues and guardrails are built for English. We test in the languages your users actually use, with the English baseline alongside.

  4. Regulators want evidence

    AI regulation, sector frameworks and data-protection laws now set requirements a deployed system can be examined against. Independent results give procurement, risk and regulatory review something concrete.

Probe · prompt injection
ScriptResponseVerdict
  • Formal ArabicRefusedpass
  • Kuwaiti dialectRefusedpass
  • ArabiziDisclosed part of the system promptfail
Confirmed by a second tester
Illustrative

Who it is for

  1. Buyers

    Organisations about to sign with a vendor. Deliverable: a verdict memo, proceed, proceed with conditions or do not proceed, with the evidence behind each line.

  2. Vendors

    AI product companies selling to regulated buyers. Deliverable: an independent report and, on a published scope, a registered attestation of testing performed.

  3. Regulated deployers

    Banks, insurers and public bodies under frameworks that address AI. Deliverable: findings mapped to the provisions agreed in scope.

Why MENA Region Solutions

Disclosed conflicts, requirement-derived test cases, multilingual batteries and independent review of every finding.

  1. Verifiable independence

    The full rule is published on this page: category and system exclusions, no remediation, no guardrail resale, conflict disclosure, fees never tied to the verdict.

  2. Requirement-derived test cases

    Test cases linked to your acceptance criteria, intended use and applicable regulation, with coverage and limitations recorded.

  3. Multilingual batteries

    Arabic in eight variants with the English baseline, and the other languages of your deployment where the scope requires.

  4. Regulation-mapped findings

    Where a finding bears on a requirement, it is tied to the applicable instrument of your region. Other findings are tied to acceptance criteria or a named testing reference.

  5. Human verification

    No automated score becomes a result on its own. Second-tester confirmation and external review are standard.

  6. In-region processing

    For bank and government engagements, testing and data processing stay in the jurisdiction you specify. Processing locations are documented before testing; cross-border processing requires your written approval.

Authorisation and data handling

Written authorisation covering systems, techniques and data handling is obtained before any test, including any permission the hosting provider requires. The scope document lists the assets in scope, excluded techniques, the time window and the stop-and-notify procedure.

Test data and logs are retained for the period stated in scope, then deleted with written confirmation. Access is limited to named testers and the external reviewer. Third-party processing is listed with its location. Production data is used only where a test is meaningless without it, under a documented lawful basis.

Source Cybercrime Law 63 of 2015 — Permission boundaries on agents and retrieval systems, integrity of records, and the written permission under which adversarial testing is carried out.

The independence rule

MENA Region Solutions also builds AI products. The rule below is public and applies to every engagement.

  1. Category exclusion

    No evaluation in any category where we sell or develop a product: legal practice management, financial-reporting compliance, enterprise knowledge management. Competitors there are referred elsewhere.

  2. System exclusion

    No evaluation of any system we designed, built, fine-tuned, prompt-engineered, integrated or bid for, for twenty-four months after our last involvement.

  3. No remediation

    We deliver findings. We do not sell the fix for a system we tested, for the same period.

  4. No resale

    No resale or recommendation of guardrail products. The vendor-under-test's own model family is never the sole judge.

  5. Disclosure

    Every report carries a conflict statement covering the previous twenty-four months and states who commissioned and paid for the test.

  6. Fee independence

    Fees are never contingent on the verdict or on an attestation being issued.

Evaluation and build work are separated in staff and in information. Every verdict and attestation is reviewed by an external panel member who had no part in the test.

Regulatory mapping

View the sample annex (Kuwait)

Findings are mapped to the laws, sector frameworks and standards that apply where the system will operate, identified at scoping and listed in the scope document. We cite only instruments we have read in official text. We state what evidence exists against each requirement; we do not state that a system "complies". A sample annex for one jurisdiction is published below.

Electronic Transactions Law 20 of 2014

Consent and purpose limitation for personal data, data-subject access and erasure, validity of contracts concluded by automated systems, evidential requirements for electronic records.

CITRA Data Privacy Protection Regulation (Decision 26 of 2024)

Bilingual notices, provable consent, retention periods, disclosure of storage location and notice before transfer abroad, breach notification windows, privacy by design.

CITRA Cloud Computing Regulatory Framework

Government data only on licensed providers with in-country data centres, no secondary use of subscriber content, exit and deletion rights.

Central Bank of Kuwait Cybersecurity and Operational Resilience Framework (December 2025)

Adversarial-attack defences for AI referencing the OWASP Top 10 for LLM applications, explainability for high-impact decisions, continuous monitoring, third-party review, vendor due diligence and residency.

Consumer Protection Law 39 of 2014

Accurate service information, Arabic advertising and invoices, identity on electronic records.

Cybercrime Law 63 of 2015

Permission boundaries on agents and retrieval systems, integrity of records, and the written permission under which adversarial testing is carried out.

CITRA AI Ethics Guideline

Traceability, right to explanation, non-discrimination; non-binding and labelled as such.

Frequently asked

Is this a certification?

No. We issue independent test reports and attestations of testing performed; each document states what it is. Certification is contracted directly with an accredited body. Readiness work is a separate service, never offered for a system we evaluated.

Which regions do you cover?

Any. The engagement is scoped to the jurisdiction where the system will operate; the applicable instruments are identified at scoping and listed in the scope document.

How is this different from a penetration test?

A penetration test covers infrastructure and application security. We cover the AI-specific attack surface, plus accuracy, language quality, bias, privacy and functional acceptance.

What do we need to provide?

For AI systems: a staging or sandbox instance, documentation and version, fifty to a hundred real questions or documents. For software: specification, acceptance criteria, test environment, integration boundaries. In both cases, written authorisation.

Can you fix what you find?

Not for a system we tested. We provide remediation guidance, your vendor fixes, we re-test.

Can we see a sample report?

Yes. A redacted sample report, a sample scope and the methodology summary are provided during qualification under NDA.

Who sees the report?

The commissioning party. Vendor attestations are publishable only with their full scope and version. Reports are shared with other parties under the agreed confidentiality terms, subject to applicable law.

Talk to us about your system.

Thirty minutes. Bring the system, who built it, where it runs and the decision you need to make. We follow up with a proposed scope, schedule and fixed-fee quotation.

Book a 30-minute call